privacy policy

PRIVACY POLICY
Effective Date: August 8, 2023
Last Updated: May 31, 2025

This Privacy Policy outlines how The Woodbury Home, LLC (“The Woodbury Home,” “we,” “our,” or “us”) collects, uses, discloses, and safeguards your information when you visit our website, make a purchase, interact with us, or use any services we provide (collectively, the “Service”).

By using the Service, you agree to the terms of this Privacy Policy and the Terms of Use. If you do not agree, please refrain from using our Service.

1. INFORMATION WE COLLECT
We may collect the following categories of personal information, either directly from you or automatically:

A. Information You Provide to Us

Identifiers (name, email, address, phone)
Payment details (processed via secure third-party vendors)
Commercial information (purchase history, preferences)
Account credentials (login information)
User-generated content (comments, messages)
Employment or professional details (if applying for a position)
B. Information Automatically Collected

IP address and geolocation
Device and browser info
Website usage data (pages viewed, referring URLs)
Interaction with marketing emails and ads
C. Information from Third Parties

Social media platforms and affiliates
Advertising and analytics partners
Public sources and business partners
D. Information We Generate

Inferred data like purchase likelihood or design preferences
2. HOW WE USE YOUR INFORMATION
We use your information to:

Fulfill and manage purchases and Service delivery
Improve and personalize user experience
Send updates, newsletters, or promotional materials
Conduct analytics and marketing (including interest-based ads)
Prevent fraud and comply with legal obligations
Respond to inquiries and offer support
Perform internal business operations
We may also use aggregated or de-identified data for lawful purposes.

3. HOW WE DISCLOSE INFORMATION
We may disclose your information to:

Service providers: For payment processing, marketing, analytics, hosting, and customer support
Affiliates and partners: For co-branded promotions or services
Advertisers: For analytics, targeted ads, and retargeting (e.g., Google Ads, Facebook Custom Audiences)
Successors: In mergers, sales, or restructuring
Legal authorities: To comply with subpoenas, court orders, or applicable law
With your consent: For any other lawful purpose disclosed at the time of collection
We do not sell your personal information for monetary value.

4. THIRD-PARTY LINKS & INTEGRATIONS
We may include links or embedded content (e.g., YouTube, Instagram) or use services (like Facebook Pixel) operated by third parties. These third parties may collect your information independently. Their policies govern your data on their platforms—we encourage you to review their privacy terms.

5. COOKIES & TRACKING TECHNOLOGIES
We use cookies, pixels, and similar technologies for:

Website functionality
Analytics and performance monitoring
Advertising and retargeting
You can manage cookie settings via your browser or opt out of targeted ads through:

Google: https://adssettings.google.com/
DAA: https://optout.aboutads.info/
NAI: https://optout.networkadvertising.org/
Disabling cookies may affect website functionality.

6. EMAIL MARKETING & COMMUNICATIONS
By subscribing, you consent to receive emails from us. You can unsubscribe anytime via the link in our emails. Transactional emails (order confirmations, service notices) are not subject to opt-out.

We comply with the CAN-SPAM Act and only email users who have opted in or purchased from us.

7. CHILDREN’S PRIVACY
Our Service is not intended for children under 13. We do not knowingly collect personal data from children. If you believe we have collected such data, contact us at hello@thewoodburyhome.com for deletion.

8. SECURITY
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure. You agree to use the Service at your own risk and hold The Woodbury Home harmless in the event of unauthorized access.

9. DATA RETENTION
We retain personal information for as long as necessary to fulfill the purpose for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements.

10. INTERNATIONAL USERS
Our website is operated in the U.S. If you access the Service from outside the U.S., you consent to your information being transferred to and processed in the United States or other countries where we operate. We comply with applicable safeguards for international data transfers, including Standard Contractual Clauses when required.

11. YOUR PRIVACY RIGHTS
Depending on your jurisdiction (e.g., California or the European Union), you may have the right to:

Access and correct personal information
Delete or restrict use of your data
Object to processing for certain purposes
Withdraw consent at any time
File a complaint with a data protection authority
To exercise your rights, email: hello@thewoodburyhome.com. Please allow up to 30 days for a response.

12. GDPR-SPECIFIC TERMS (EU USERS)
We do not intentionally market or offer services to individuals in the EU. However, if you access the site from the EU:

You have the right to data portability, objection, and erasure
We process your data under the legal bases of consent, contract, or legitimate interest
Your personal data may be transferred outside the EU using appropriate safeguards
13. UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Changes will be effective when posted. Your continued use of the Service confirms your acceptance of the changes.

14. CONTACT US
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

📧 hello@thewoodburyhome.com
📍 The Woodbury Home, LLC | Wilmington, NC