common questions
WHAT IS YOUR SPECIALTY?
The Woodbury Home specializes in interior styling. We typically work with families and professional homeowners. Our clients are ready to invest in quality furnishings and accessories for their spaces that will grow with them over time. They are looking for thoughtful and intentional pieces that support their lifestyle and their dreams. They hire The Woodbury Home to make the complicated process of interior design easier. We guide our clients through the design process to avoid overwhelm and costly mistakes, which allows them to feel confident in their design decisions. Our clients want their space to be beautiful, simple, functional, polished and comfortable.
We create areas in your home that become your favorite spaces to enjoy and create beautiful memories with friends and family.
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do you take on clients outside of WILMINGTON, north carolina?
Yes we do! If you are not located in or near Wilmington, North Carolina, we have a Virtual Interior Styling option for you. To learn more, click here.
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HOW DO I PAY?
The Woodbury Home accepts payments in form of credit cards, checks, Venmo and cash.
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HOW DO I FIGURE OUT MY BUDGET?
We will help guide you to determine a realistic budget for your space, and will provide you with a breakdown. Once the scope is determined, we create a thorough Budget Spreadsheet for each client that allows us to manage spending in a clear way throughout the design process, because we understand and respect the importance of staying within budget.
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HOW LONG WILL MY PROJECT LAST?
The total length of time truly depends on the scope of your project. Smaller projects such as E-Design for one room typically take 2 months to design. Larger projects that include custom furniture can take anywhere from 6 months to a whole year or more, depending on the scope of your project and the vendors involved. Once we determine the scope of your needs, we’ll be able to provide an estimated timeline based on your specific project.
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WHAT IS THE PROCESS FOR PURCHASING?
For all items, you’ll receive a purchase order to review and approve via email. Once you review and approve the purchase order, we require payment for those items within 3 days. If there are any items on the purchase order that you are unsure of, or have questions on, we will address them right away! You should always feel confident and happy with all items on the purchase order prior to approving and providing payment. Once the purchase orders are approved by you & payment is received, we place the orders with the vendors. We also coordinate deliveries and work with receiving houses who safely store items until we are ready for the installation phase.
For E-Design, we provide our clients with custom shopping links from which they can purchase from.
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CAN I SHOP ON MY OWN?
We ask that clients do not to shop on their own while we are working on a project together. You’ve hired The Woodbury Home to create and complete a vision of your space, and we want to make sure everything selected meets our shared vision so you get the best result! This allows you to sit back, relax, and let us take care of managing the details of design, purchasing, delivery and installation.
That said, please rest assured that you will absolutely be involved in this process and that your feedback and style preferences are extremely important to us!
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what if we want to add more after we are done?
We are happy to continue working on your vision with you after we have delivered the final product. If you want to add more, we would charge flat fee for each addition added. To learn more, or if you have a specific question regarding this, contact us here.
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WHAT ARE YOUR HOURS OF OPERATION?
The Woodbury Home operates Monday through Friday, 9 am to 5 pm.
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HOW DO I GET STARTED?
Head on over to the contact page or email us at hello@thewoodburyhome.com to let The Woodbury Home know more about your project. From there, an initial phone consultation will be scheduled to learn more about your needs!
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